Medical Liability Mediation Alternatives (MLMA)

Has medical liability mediation reached the Tipping Point?

"The Tipping Point is that magic moment when an idea, trend or social behavior crosses a threshold, tips and spreads like wildfire."

- from Malcolm Gladwell's The Tipping Point (2002)

Yes! Health Care Resolution's Medical Liability Mediation Alternatives can take health care providers and their insurers to The Tipping Point - and beyond!

WHY USE MLMA TO RESOLVE MEDICAL LIABILTY CLAIMS?

MLMA REDUCES COSTS

A health care provider who resolves a medical liability claim through MLMA dodges the bullet of unpredictable and excessive jury awards. As if this is not enough, MLMA also reduce legal defense costs and free up administrative staff and clinical personnel time otherwise required for litigation management or stressful deposition and court appearances.

MLMA IS ACCEPTED BY KEY PARTIES, INCLUDING PATIENTS AND THEIR LAWYERS

No mediation program can achieve success without the acceptance and support of all the constituents, including both the plaintiff and defense medical liability bars, hospitals, health care facilities, physicians and their insurers, and the complaining parties themselves.

HCR does not believe that "one size fits all." That is why the MLMA offers the parties choices.

HCR's MLMA program includes skilled professional neutrals as well as highly experienced plaintiff and defense litigators who have been trained in mediation skills and working singly or together as a two-person team to resolve medical liability cases. The experience of these professionals builds credibility and trust with all participants during the resolution process.

HCR's Panel of Mediators includes leading malpractice trial attorneys in the Philadelphia region. They bring expertise from both sides of the bar to the process of eliciting key issues and helping the parties reach realistic assessments of their cases.

MLMA IS A PROVEN SUCCESS

HCR's MLMA co-mediation model is based on the Rush Model, the mediation program developed at Rush-Presbyterian-St. Luke's Medical Center of Chicago. Since starting in 1995, Rush has achieved cost savings of 50% in defense as well as making lower, controllable indemnity payments, almost always within reserves. These results have helped Rush stabilize its costs and have greatly enhanced its ability to predict, plan and budget for its medical liability expenses.

In addition to cost savings, Rush credits these other benefits to its mediation program: a less stressful and time consuming process, reduction in management distraction and time spent in day to day management of the case, more focused, effective and efficient settlement negotiations and enhanced satisfaction of the parties with both the process and outcomes.

HCR's MLMA programs build on the winning features of the Rush Model, while adding our own unique features. We believe that a vital benefit of mediation is the opportunity for the parties, plaintiff and defendants alike, to participate actively in the process, express the human dimensions of the case and shape the final resolution. Our model encourages expression of emotion, direct dialogue, use of apology and exchange of information about what happened to help the parties reach both emotional and financial closure.

MLMA is being used successfully by Drexel University College of Medicine and other institutions in the Philadelphia area and Eastern Pennsylvania.

Contact Jane Ruddell about using MLMA to meet your needs.

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